GDPR Compliance Statement

At Morzillaa LLC, located at 1219 E Livingston St,, Orlando, FL 32803,  United States, we are deeply committed to protecting your privacy and ensuring the security of your personal data. While Morzillaa LLC is a US-based company, we understand the importance of global data protection standards, including the General Data Protection Regulation (GDPR) for our customers located in the European Union (EU). This statement outlines our approach to data privacy and your rights under GDPR.

Our Commitment to Your Privacy We believe in transparency and want you to feel confident about how your information is handled when you visit https://morzillaa.com/. We take data protection seriously and strive to uphold the highest standards for all our customers, regardless of their location.

What Personal Data We Collect When you interact with Morzillaa LLC, we may collect various types of personal data to provide our services and products to you, primarily plants and flowers. This includes:

  • Identity and Contact Data: Your name, billing address, shipping address, email address, and telephone numbers. This is typically collected when you place an order, create an account, or contact our customer service.
  • Transaction Data: Details about the products and services you have purchased from us, and the payment methods used. Please note that we do not directly store your full payment card details; these are securely processed by our trusted third-party payment processors.
  • Technical Data: Your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform. This data helps us ensure our website functions correctly and securely.
  • Usage Data: Information about how you use our website, products, and services, collected through cookies and similar technologies.

How and Why We Use Your Data (Legal Basis) We collect and process your personal data for specific purposes and rely on various legal bases as outlined by GDPR:

  • To Fulfill Your Orders and Provide Services (Contractual Necessity): We use your Identity, Contact, and Transaction Data to process your purchases, ship your items, and manage your account.
  • To Communicate with You (Legitimate Interest & Contractual Necessity): We use your Contact Data to respond to your inquiries, provide customer support (you can reach us at support@morzillaa.com or +14075761208), and send you updates about your orders.
  • To Improve Our Website and Services (Legitimate Interest): We use Technical and Usage Data to understand how our website is used, troubleshoot issues, and enhance your shopping experience on https://morzillaa.com/.
  • For Marketing (Consent): If you opt-in, we may send you marketing communications about new products, special offers, and news from Morzillaa LLC. You can withdraw your consent at any time.
  • To Comply with Legal Obligations: We may process your data when required by law, such as for tax purposes or fraud prevention.

Who We Share Your Data With We may share your personal data with trusted third-party service providers who assist us in operating our business and delivering our products to you. These include:

  • Payment Processors: Such as Afterpay and Klarna, to securely process your payments. As mentioned, we do not store your full payment card details.
  • Shipping Carriers: To deliver your orders to your specified address.
  • Website Hosting and IT Support: To ensure our website is running smoothly and securely.
  • Analytics Providers: To help us understand website usage and improve our services. All third parties are required to respect the security of your personal data and treat it in accordance with the law. We do not permit our third-party service providers to use your personal data for their own purposes and only allow them to process your personal data for specified purposes and in accordance with our instructions.

Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we keep customer account information for the duration of your active account and for a reasonable period thereafter for analytical and record-keeping purposes. Transactional data is kept for statutory periods, typically 7 years, for tax and auditing purposes.

Your GDPR Data Protection Rights If you are located in the European Union, you have the following rights under GDPR regarding your personal data:

  • The Right to Be Informed: About how your personal data is collected and used.
  • The Right to Access: Request a copy of the personal data we hold about you.
  • The Right to Rectification: Request correction of inaccurate or incomplete data.
  • The Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
  • The Right to Restrict Processing: Request us to limit the way we use your data under certain conditions.
  • The Right to Data Portability: Request that we transfer your data to another organization, or directly to you, under certain conditions.
  • The Right to Object: Object to our processing of your personal data under certain conditions.
  • Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us at support@morzillaa.com or call +14075761208. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement if you believe our processing of your personal data violates GDPR.

International Data Transfers As Morzillaa LLC is based in the United States, your personal data will be transferred to and processed in the US. The US does not currently have an adequacy decision from the European Commission, meaning it is not deemed to provide an adequate level of protection for personal data. However, we ensure your personal data is protected by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure a similar degree of security.

Cookies and Other Tracking Technologies Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and for advertising purposes. For more detailed information, please refer to our separate Cookie Policy.

Children’s Privacy Our website is not intended for children under the age of 16, and we do not knowingly collect data relating to children. If we become aware that we have collected personal data from children without verifiable parental consent, we will take steps to delete that information.

Contact Us If you have any questions about this GDPR Compliance Statement or our data privacy practices, please contact us: